Tell us how we can help

Got a question about any of our English Online products? Read these frequently asked questions to find out more.

Find out more about Flexible English online course
Find out more about Fixed English online course
Find out more about IELTS Coach online
Find out more about English Online Self-study

Can’t find the answer to your question? Contact customer services by completing the form below. A member of our team will respond by email as soon as possible.

Personal details will be held by the British Council and will only be used in relation to your request. Please read our terms of use for more information.