English Online Privacy Notice Page
In case of registration
The British Council is the Data Controller of the information that you provide for the purpose of processing your registration for the British Council English Online services. This means that the British Council is responsible for determining how your information is collected and used. The legal basis for processing your personal information required for this purpose is agreement with the British Council English Online Terms and Conditions of use . We will keep your personal information for a period of 7 years after the end of the activity or for 1 year if you do not continue enrolment after the end of the trial period.
The legal basis for processing your personal information for these purposes is your consent and we will keep it until you revoke the consent. You have the right to withdraw your consent at any time.
For these purposes British Council will share your personal information with following organisations:
- Compas3, acting as Data Processor. https://www.compas3.com/
- A third-party web browser (such as Microsoft Edge, Chrome or Firefox) through which the English Online Service and Content is provided, acting as Data Processor.
- A third-party Marketing CRM tool hubspot.com
- Payment processor STRIPE and other local payment processors where applicable, acting as Data Processor. (For those who continue enrolment after the trial period).
- British Council corporate accounts for Microsoft MS365 Products will be used for communication and reporting activities. Microsoft is acting as Data Processor. https://privacy.microsoft.com/en-us/privacystatement .
Other than for the purposes mentioned herein, your personal information will not be shared outside the British Council without your explicit permission.
In order to achieve the necessary purposes outlined above, your personal information will be securely transferred and stored in the following locations: Ireland (Compas3 hosting), EU (MS365 Data Centres),UK (STRIPE).
In case you provided Marketing consent or sent an enquiry
The British Council is the Data Controller of the information that you provide on this form for the purpose of receiving information about the British Council English Online services. This means that the British Council is responsible for determining how your information is collected and used.
The legal basis for processing your personal information for this purpose is your consent. You have the right to withdraw your consent at any time. We will keep your personal information for 6 months after the end of the activity.
For this purpose British Council will share your personal information with following organisations:
- Compas3, acting as Data Processor. https://www.compas3.com/
- A third-party Marketing CRM tool hubspot.com
- A third-party web browser (such as Microsoft Edge, Chrome or Firefox) through which the English Online Services and Content is provided, acting as Data Processor.
- Salesforce, acting as Data Processor. https://www.salesforce.com/company/privacy/
- British Council corporate accounts for Microsoft MS365 Products will be used for communication and reporting activities. Microsoft is acting as Data Processor. https://privacy.microsoft.com/en-us/privacystatement .
Other than for the purposes mentioned herein, your personal information will not be shared outside the British Council without your explicit permission.
In order to achieve the necessary purposes outlined above, your personal information will be securely transferred and stored in the following locations: Ireland (Compas3), EU (MS365 Data Centres), the USA (Salesforce Data Centre).
Data Protection Statement and Your Rights
The British Council complies with data protection law in the UK and laws in other countries that meet internationally accepted standards.
You have the right to ask for a copy of the information we hold on you, and the right to ask us to correct any inaccuracies in that information. If you have concerns about how we have used your personal information, you also have the right to complain to a privacy regulator.
In order to exercise any of your rights under the UK Data Protection Act 2018 and GDPR, please contact us at IGDisclosures@britishcouncil.org.
For further detailed information about your rights, how to raise complain and how we process personal information, please refer to the Data Protection section of our website Data protection | British Council.
