All students on our courses must follow this Code of Conduct to maintain a positive learning environment for all. We may withdraw course access if you violate this code.
- Join classes on Zoom using your full name (first name + surname), as registered with us.
- Join classes on time, from a quiet place suitable for study.
- Join the Zoom class using only one device.
- Ensure you have a good internet connection for class.
- Avoid smoking, eating or any other activity that could be distracting for others.
- Wear suitable clothes. Do not wear anything offensive.
- Keep your camera on in class. If you cannot, please contact support.englishonline@britishcouncil.org and explain why.
- Participate actively and respond to questions.
- Allow everyone to share their ideas; listening is also an important part of effective communication.
- Treat everyone with respect. You are in a global, multicultural classroom so be mindful of cultures different from your own.
- Consider internet safety and be careful about sharing personal information, e.g., emails or phone numbers, in Live Classes and Sharing Sessions.
- In Live classes, limit questions and comments to the class topic. You will have the opportunity for more informal, off-topic discussion in the Sharing Sessions.
- You should not take pictures of or record classes, or copy our products in any form.
- Children should not be visible onscreen at any time during class. If a child is visible, the teacher may have to remove you from class.
- Do not attend Live Classes while driving a car or doing any other activity where your safety is compromised by not paying 100% attention.
- Classes are only for adults. If you are under 18 years old, email support.englishonline@britishcouncil.org and they will try to find another course for you.