Help and support about IELTS Coach

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Find answers to frequently asked questions like how to register and pay for our IELTS Coach course:

About IELTS and IELTS Coach

What is IELTS?

The International English Language Test (IELTS) is the world’s most popular English language test. It measures the language proficiency of people who want to study or work where English is used as a language of communication. This test assesses your ability in the English language through 4 skills– listening, reading, writing and speaking. The better you score on the IELTS test, the more opportunities you will have when it comes to choosing your preferred place to study or work.

Why choose English Online IELTS Coach?

The British Council is a co-owner of IELTS, so we are ideally placed to help you get the result you need to succeed.

British Council IELTS expert teachers will coach you in group and private classes, to apply strategies and techniques which are sure to maximise your IELTS score.

With English Online IELTS Coach you will:

  • become familiar with the test format and learn how to approach the different parts of the test.
  • improve your speaking, writing, listening and reading skills with our official IELTS experts – British Council qualified teachers who know the test inside out.
  • develop your test technique with practise speaking tests and writing tutorials.
  • join live stream language sessions which focus on grammar (Live25 sessions).

English Online IELTS Coach is suitable for learners looking to take both the IELTS Academic and the IELTS General Training Tests. It doesn’t matter if you´re taking it for the first time or if you've already attended the IELTS test before. With IELTS Coach you can be sure that you are prepared for test day.

What level of English do I need to join English Online IELTS Coach?

English Online IELTS Coach is recommended for test takers with an English level of at least B1 according to the Common European Framework of Reference for languages (CEFR), the international standard for English language learning. Whether you are taking IELTS for the first time or retaking the test, we will help you boost your IELTS score.

I’m doing the IELTS test for a second time. Is English Online IELTS Coach right for me?

Yes, English Online IELTS Coach is designed for candidates who have done the test a number of times before, as well as candidates attempting it for the first time. If you have done the test before, be sure to talk through your previous results in the Needs Analysis session with an expert teacher.

Will I get to know my IELTS Score?

Our teachers are not permitted to give you a predicted IELTS score for any tasks taken on this course. This is because only a full official IELTS test can give you a valid score. They will give you detailed feedback based on publicly-available IELTS criteria and also guidance on understanding the grading criteria for IELTS, along with individual feedback on areas for improvement.

About our three IELTS Coach Courses

IELTS Coach Intensive, Lite and Express – What’s the difference?

Choose your preferred plan according to how many classes you need to maximise your IELTS score. Classes are booked on our platform using credits and each package includes a set number of credits:

IELTS Coach Intensive: A complete, comprehensive course which gives you total and personalised preparation for the test - includes 50 class credits.

IELTS Coach Lite: Best choice for focused consolidation and practice before your test - includes 20 class credits.

IELTS Coach Express: Best choice for last minute revision, IELTS Test advice and strategies - includes 10 class credits.

IELTS Coach Intensive – What’s in it?

This IELTS Coach plan includes 50 class credits. You can use your class credits to book your own tailor-made combination of private or group classes, speaking practice tests and writing tutorials. A group class uses 1 credit and a private class uses 2 credits.

1 x 25-min personal needs analysis session:

The first step to put you on the right track in preparing for IELTS is to have a personal needs analysis with one of our expert IELTS teachers. You’ll receive an action plan with suggestions and resources to improve your band score.

55-min webinar about the IELTS test:

Attend a webinar about the General Training and Academic IELTS Test. Familiarise yourself with the format of the test, learn how the scoring works, the question types used, and other test specifications.

25-min private classes and 55-min group classes:

Attend private one-on-one or group classes designed to maximise your score across all four skills - Listening, Reading, Writing and Speaking.

For example, our speaking classes focus on developing your Fluency and Coherence, Lexical Resource, Grammatical Range and Accuracy, and Pronunciation. Your teacher will give you totally personalised feedback and, in private classes, you will receive a report with advice on how to improve.

In our private one-on-one or group writing classes you will learn how to identify key features of the different types of essays that commonly come up on IELTS as well as improve your grammar and vocabulary. These classes have been designed to help you maximise your score on IELTS Writing Task 1 and 2.

Every time you book a class you’ll have access to a set of online activities designed specifically for English Online IELTS Coach students. These activities will help ensure you get the score you need on the IELTS test, they are an excellent way to prepare for your lessons.

25-min speaking IELTS practice tests:

Take IELTS practice speaking tests conducted one-on-one with one of our expert IELTS teachers. Your teacher will give you personalised feedback on your speaking test with areas where you can improve your fluency and coherence, your lexical resource, the grammatical range and accuracy, and your pronunciation.

25-min writing tutorials:

Book a writing tutorial, bring a piece of writing you have done and receive feedback from one of our expert IELTS markers.

Unlimited access to live-stream language sessions (Live25):

join live stream language sessions with our expert teachers. Use these to brush up any areas of grammar that may be rusty.

IELTS Coach Lite – What’s in it?

This IELTS Coach plan includes 20 class credits. You can use your class credits to book your own tailor-made combination of private or group classes, speaking practice tests and writing tutorials. A group class uses 1 credit and a private class uses 2 credits.

IELTS Coach Express – What’s in it?

This IELTS Coach plan includes 10 class credits. You can use your class credits to book your own tailor-made combination of private or group classes, speaking practice tests and writing tutorials. A group class uses 1 credit and a private class uses 2 credits.

What is the course duration?

How fast you want to complete your IELTS Coach course depends on you and the plan you have chosen. You will have complete control over your pace and frequency of study.

You can complete your English Online IELTS Coach course within 3 months of the date of payment*. You decide how intensively you want to study.

You can set your own schedule based on your preferences and availability. Live online classes are scheduled throughout the day, everyday, including weekends, mornings, afternoons and evenings.

When you login for the first time, you will be asked to select your time zone and your preferred time format (12 hour clock or 24 hour clock). All the class times will be shown according to your local time.

*Students are responsible for booking and attending the classes before the expiry date of the course.

About our IELTS expert teachers

How is this course assessed?

There is no formal assessment. There will be continuous assessment offered throughout the course, including computer-marked quizzes, as well as customised feedback on tasks from our teachers.

How to register in IELTS Coach

How do I register and pay?

Getting started with English Online IELTS Coach is easy. Use our secure online payment platform to select your preferred package - IELTS Coach Complete, IELTS Coach Lite or IELTS Coach Express - and create your account. Online payment is enabled through Stripe. Most credit cards are accepted and you can also use Google Pay (for Android devices) or Apple Pay (for iPhone, Apple Watch, iPad, and Mac). Also available in selected markets is Paypal, Alipay, WeChat, Ideal (Netherlands), Giropay (Germany) and P24 (Poland) Your payment will be charged in local currency or in USD (the exact price and currency will be displayed once you have selected your country of residence during the registration process).

When will my course start?

You will receive immediate access to English Online IELTS Coach when you create your account. You can start straight away.

Why have I been charged a little more than the advertised subscription price?

English Online IELTS Coach is based in the United Kingdom. Certain banks in other countries may charge a foreign transaction fee for your membership. This fee varies depending on your bank. Whilst we are unable to adjust or remove this fee, we suggest that you reach out to your bank with any other questions.

Can my employer pay for my course?

Yes, you can pay using a company credit card.

Once your payment is complete and you log in for the first time, you will be able to download your payment receipt from the ‘Account Status’ menu and to include company information such as name, address and Tax number.

Technical requirements for IELTS Coach

Technical requirements

To access your student portal and attend our live online classes, you will need:

  • a desktop/laptop computer (preferred) or a mobile device (tablet, smartphone)
  • a reliable Internet connection
  • a headset or headphones with a built-in microphone
  • a working webcam

Please note:

English Online IELTS Coach classes take place using the free and secure Zoom software. Please make sure you download Zoom to your device before your class begins.

We recommend using Google Chrome or Mozilla Firefox to access the English Online platform as some portal features may not work as desired on other browsers.

Explore our online platform

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Get in touch with our Customer Support Team with any questions you may have.

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