How can I stop my subscription?

English Online How to manage your account

You have the right to stop your English Online subscription at any time and for any reason.

If you want to temporarily stop your subscription, you can choose to pause it for 1 month or for 2 months. This option allows you to skip 1 or 2 payments and to extend the validity of your credits by 30 or 60 days.

You will be able to use your credits to book and attend classes while your subscription is paused. Once the pause period ends, your subscription will resume automatically.

If you want to stop your subscription indefinitely, you can cancel it at any time from your English Online account, from the Account status page. You must cancel your subscription at least 72 hours before the next billing date to avoid an added charge. Canceling your subscription will not interfere with your ability to attend previously booked classes or to book your remaining credits.

If you need help with canceling or pausing your subscription, please contact our Customer Support team.

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Get in touch with our Customer Support Team with any questions you may have.

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