How do I join a Live25 session?

Before taking your first Live25 session, please make sure you have downloaded the free and secure Zoom software, which we use for our virtual classrooms. You can test your equipment here: https://www.zoom.us/test to ensure optimal class participation. 

Once you have successfully installed Zoom, just log into your English Online Self-Study account and go to ‘Home.’ You will see the section ‘Bookings’ on the right side in the ‘Your activity’ section. Click on the ‘Join’ button and you will be redirected to your online classroom where you must wait for the teacher to let you in.  

Remember: 

• The ‘Join’ button will only become available on the portal 15 minutes before your scheduled class time.  
• We recommend you join classes using a desktop or laptop device to ensure you can download the materials provided by the teacher at the end of the lesson.  

• Make sure to download and test your Zoom software before the class starts. On your Zoom account settings, you can Check for Updates before class and install any new features.  
• Your name on Zoom must be written in Latin letters and must be identical to the name available on your English Online account. This way teachers will know who you are and will let you join the class right away.  
• Test your earphones and microphone to make sure everything is working before your class starts. 

If you have any issues joining your Live25 session, contact Customer Support and we will be happy to further assist you – support.englishonline@britishcouncil.org