Student Code of Conduct

We’re delighted to have you on board for an exciting English learning journey with British Council English Online. To ensure that everyone experiences a positive, inclusive, and productive learning environment, all students will be required to adhere to our Student Code of Conduct. A summary version of the Student Code of Conduct is set out below.

1. Be Prompt and Present: Please join classes on time using your full name. Punctuality matters, and so does being present in a quiet and conducive environment ready for learning.
    
2. One Device, One Connection: To ensure smooth learning, make sure you have a stable internet connection and join classes using only one device. Remember, your account is exclusively yours, offering a tailored learning experience.
    
3. Create a Professional Setting: While we understand the challenges of finding the perfect spot, aim for a quiet, professional space for your class. If needed, blur your background for privacy. Dress appropriately and ensure children stay off-screen during class for their protection.
    
4. Stay Engaged: Keep your camera and microphone on during class to foster engagement and participate actively. In case of technical issues, inform the teacher promptly. We respect religious considerations for not using cameras.
    
5. Show Respect: Let’s keep our focus on learning. Avoid distractions like smoking, drinking or eating during class. Be courteous in all communications with teachers and peers. Use the chat only for class-related discussions and wait for your turn to speak.
    
6. Embrace Diversity: Our community is wonderfully diverse. Respect each other’s cultures, opinions, and backgrounds. Bullying or harassment is never tolerated.
    
7. Safety First: We’re committed to a safe and respectful learning environment. Any form of misconduct is strictly prohibited. Let’s keep our interactions respectful and professional at all times.
    
8. Protect Privacy: Safeguarding your privacy and that of others is paramount in our community. Please do not share personal information in class, take photos, screenshots or video recordings or copy our materials.

Remember, failure to comply with this code may result in withdrawal of course access. 

Thank you for your cooperation in creating a positive learning environment! 

Reporting an Incident: 

If you notice any concerning behaviour, please reach out to our Customer Support team. Your feedback helps us maintain a safe and welcoming community. 

The full Student Code of Conduct is set out at Part 1 Section 3 of the English Online Terms and Conditions, which all students are required to read and accept before proceeding.