Help and support – English for Work

About the English for Work course

English for Work – What’s in it?

You will receive immediate access to your course once you complete the payment. You can start straight away or up to 4 weeks from the date of payment. Once you start, you will have a total of 6 weeks to complete one module and you are responsible for booking and attending 1 class per week before the end date of the course.

Each module (6 weeks) includes:


6 x 55-min live group classes: Our live online group classes are delivered by British Council online teaching experts. You must book and attend one class per week for six weeks.


24 hours of online exercises to do before and after the live class: Each week you will complete 4 hours of exercises connected with your live class, in your own time. Remember that the exercises before class are an excellent way to gain knowledge of the topic prior to engaging in class discussion. You will be prepared in advance to ask questions and your teacher will have additional time in class to focus on the more challenging material. The online exercises after class will help you consolidate what you learnt in the live class.


12 x 25-min live-stream language sessions (Live25): Join 12 live stream language sessions that focus on one aspect of English grammar or pronunciation. Taught by one of our expert British Council teachers, each live session is 25 minutes long, and will help you improve your knowledge of English so that you can write and speak with more accuracy.


In every Live25 Grammar session your teacher will explain different areas of grammar going through what they mean and how to use them. Examples include the verb tenses (present, past and future), or those related to parts of speech (adverbs, prepositions, comparatives) or questions (question tags, question formation).


In every Live25 Pronunciation session your teacher will demonstrate different aspects of pronunciation: sounds and their combinations, word stress, sentence stress and intonation. You will learn how to speak more naturally and how to understand fast connected speech in English.

What are the levels and how long does it take to move up a level?

Our English for Life and for Work courses are aligned to the Common European Framework of Reference for languages (CEFR), the international standard for English language learning: Elementary (A1); Pre-Intermediate (A2); Intermediate (B1) and Upper-Intermediate (B2).


To move up a level you need to complete 3 modules. Each module has a duration of 6 weeks from the date of payment and you are responsible for booking and attending 1 class per week before the end date of the course.


You can register for 6 weeks, 12 weeks or 18 weeks. After completing a module, you can sign up for more and add modules as you go. Once you have completed 3 modules (18 weeks), you will automatically join the next level. If you feel you are ready to move up a level earlier, please contact our friendly Customer Support team.

If you feel you need to change your level for any reason, please contact our Customer Support team immediately after your first live class. We will move you to the right level and you will restart your course. Level changes are not permitted if they are not requested in your first week.

Why choose our English for Work course?

The English for Work course is designed to improve your English language skills and is tailored to your specific study motivations, language goals and needs.

You will:

  • Join one 55-minute live group class every week and learn English in a vibrant and international setting with students and teachers from around the world.
  • Practise in your own time and at your own pace. You will get instant feedback to track your progress with engaging, structured online exercises that will help you improve your listening, reading, writing, grammar and vocabulary skills. There are online exercises to complete before and after every live class.
  • Access our Live25 grammar and pronunciation sessions that will help you improve your theoretical knowledge so you can speak English with more accuracy in your day-to-day life.
  • Our English for Work course is suitable for students looking to communicate with confidence in professional situations.

    The English for Work course is only available for students that are 18 years old or above.

    About our classes and expert teachers

    Does English Online offer certificates?

    Yes, you will get a British Council certificate of achievement on successful completion of each module - you need to attend at least 4 classes out of 6 and complete at least 67% of the online exercises. You will be able to download your certificate directly from your student portal and you can also share it directly on LinkedIn. The certificate details your CEFR level (Common European Framework of Reference for Languages) and the number of study hours you have completed (live class hours plus online exercises).

    What is the maximum number of students in a group class?

    We have restricted the number of students in a group class to 10, which we find to be an optimal number. Tools such as breakout rooms provide the opportunity for pair work or small group work, where all participants have more of an opportunity to practice speaking, the same in a physical classroom. We are aware that students might need some time for adaptation to virtual classes if they did only Face-to-Face classes before. We are confident that the group size is suitable for the medium.

    How do I interact with the teacher?

    You will be able to interact with your teacher much the same way as you do in a classroom. You and your teacher will be able to see and hear one another via video. If you have any issues, then you can also write to your teacher in the chat box privately to make them aware of these. Likewise, you can also write to classmates in the chat box if you are doing a group activity, like brainstorming.

    What happens in a live class?

    Our live online classes follow a task-based approach. It is a strong communicative methodology where students spend their time actively communicating. The students have a much more varied exposure to language. All live classes are based around a main real-life and communicative task.

    Before and after each group class, you’ll be able to access a wide range of premium British Council online exercises to practise your listening, reading, grammar and vocabulary skills on our easy-to-use platform.

    How to register for English for Work

    When will my course start?

    You will receive immediate access to your course once you complete the payment. You can start straight away or up to 4 weeks from the date of payment. Once you start, you will have a total of 6 weeks to complete one module and you are responsible for booking and attending 1 class per week before the end date of the course.

    Can my employer pay for my course?

    Yes, you can pay using a company credit card. Once your payment is complete and you log in for the first time, you will be able to download your payment receipt from the ‘Account Status’ menu and to include company information such as name, address and Tax number.

    Technical requirements for our English courses

    What technology do I need to join English Online?

    To access your student portal and attend our live online classes, you will need: 

    • a desktop/laptop computer (preferred) or a mobile device (tablet, smartphone)
    • a reliable Internet connection 
    • a headset or headphones with a built-in microphone 
    • a working webcam 

    Please note: 

    English Online classes take place using the free and secure Zoom software. Please make sure to download Zoom to your device before your class begins.  

    We recommend using Google Chrome or Mozilla Firefox to access the English Online platform as some portal features may not work as desired on other browsers. 

    Your name on Zoom must perfectly match the name connected to your English Online account, otherwise teachers reserve the right to deny you access to your live class.

    To ensure an optimal learning experience for all, our students must commit to respecting our virtual classroom rules. This means you must actively participate in your class and have your microphone and webcam turned on at all times, so that your teacher and the other students can interact with you freely, as they would in any face-to-face classroom.

    Please consult our English Online code of conduct for students before you subscribe.

    We are here to help

    Get in touch with our Customer Support Team with any questions you may have

    We are here to help

    Get in touch with our Customer Support Team with any questions you may have.

    Contact us