{"id":40423,"date":"2023-03-26T15:37:31","date_gmt":"2023-03-26T15:37:31","guid":{"rendered":"https:\/\/englishonline.britishcouncil.org\/?post_type=faq&#038;p=40423"},"modified":"2023-03-26T15:37:48","modified_gmt":"2023-03-26T15:37:48","slug":"como-puedo-cancelar-mi-suscripcion","status":"publish","type":"faq","link":"https:\/\/englishonline.britishcouncil.org\/es\/faqs\/como-puedo-cancelar-mi-suscripcion\/","title":{"rendered":"\u00bfC\u00f3mo puedo cancelar mi suscripci\u00f3n?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Tienes derecho a cancelar tu suscripci\u00f3n en English Online en cualquier momento y por cualquier motivo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Si deseas cancelar tu suscripci\u00f3n temporalmente, puedes elegir pausarla durante 1 o 2 meses. Esta opci\u00f3n te permite saltar 1 o 2 pagos y extender la vigencia de tus cr\u00e9ditos durante 30 o 60 d\u00edas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Podr\u00e1s utilizar tus cr\u00e9ditos para reservar y asistir a clases mientras que tu suscripci\u00f3n este en pausa. Una vez que finalice este per\u00edodo de pausa, tu suscripci\u00f3n se reanudar\u00e1 autom\u00e1ticamente.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Si deseas parar tu suscripci\u00f3n de manera indefinida, puedes cancelarla en cualquier momento en tu cuenta de English Online, desde la p\u00e1gina Estado de Cuenta. Debes cancelar tu suscripci\u00f3n al menos 72 horas antes de la pr\u00f3xima fecha de facturaci\u00f3n para evitar un cargo adicional. La cancelaci\u00f3n de tu suscripci\u00f3n no interfiere con poder asistir a clases reservadas previamente o reservar tus cr\u00e9ditos restantes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Si necesitas ayuda para cancelar o pausar tu suscripci\u00f3n, ponte en contacto con nuestro <\/span><a href=\"https:\/\/englishonline.britishcouncil.org\/contact\/\"><span style=\"font-weight: 400;\">equipo de Atenci\u00f3n al Cliente<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"parent":0,"template":"","class_list":["post-40423","faq","type-faq","status-publish","hentry","faq_category-como-administrar-tu-cuenta"],"acf":[],"faq_categories":[{"main_category":{"name":"C\u00f3mo administrar tu cuenta","id":239,"ancestors":[]}}],"custom_fields":{"faq_icon":{"ID":0,"key":"field_6149b0e367ac3","label":"FAQ Icon","name":"faq_icon","aria-label":"","prefix":"acf","type":"image","value":false,"menu_order":0,"instructions":"","required":0,"id":"","class":"","conditional_logic":0,"parent":"group_6149b0da72bbc","wrapper":{"width":"","class":"","id":""},"return_format":"array","preview_size":"thumbnail","library":"all","min_width":"","min_height":"","min_size":"","max_width":"","max_height":"","max_size":"","mime_types":"","wpml_cf_preferences":2,"_name":"faq_icon","_valid":1},"faq_project":{"ID":0,"key":"field_623d6bf096e7c","label":"Project","name":"faq_project","aria-label":"","prefix":"acf","type":"radio","value":{"value":"eol","label":"English Online"},"menu_order":0,"instructions":"","required":0,"id":"","class":"","conditional_logic":0,"parent":"group_623d6be99362d","wrapper":{"width":"","class":"","id":""},"wpml_cf_preferences":2,"choices":{"eol":"English Online","ielts":"IELTS","elw":"ELW"},"allow_null":0,"other_choice":1,"save_other_choice":1,"default_value":"","layout":"vertical","return_format":"array","_name":"faq_project","_valid":1}},"_links":{"self":[{"href":"https:\/\/englishonline.britishcouncil.org\/es\/wp-json\/wp\/v2\/faq\/40423","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/englishonline.britishcouncil.org\/es\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/englishonline.britishcouncil.org\/es\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/englishonline.britishcouncil.org\/es\/wp-json\/wp\/v2\/media?parent=40423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}