Help and support – English for Work

About English for Work

Why choose English for Work?

English for Work is designed to improve your English language skills and is tailored to your specific study motivations, language goals and needs.

You will:

  • Join one 55-minute live group class every week and learn English in a vibrant and international setting with students and teachers from around the world.


  • Join four Live25 grammar and pronunciation sessions every month to help you improve your theoretical knowledge so you can speak English with more accuracy in your day-to-day life.


  • Practise in your own time and at your own pace. You will get instant feedback to track your progress with engaging, structured online exercises that will help you improve your listening, reading, writing, grammar and vocabulary skills.


What does the English for Work course offer?

The English for Work course includes: 

  • Live group classes. Attend 1 per week! 


Each class has a duration of 55 minutes and can be booked by up to 15 students. Our live group classes include a set topic and focus on speaking and listening tasks. You will learn with other students at the same level as you, and you will receive instant feedback on your speaking, grammar and vocabulary. After each class, the teacher will share valuable class materials with you for additional practice. 


  • Grammar and pronunciation Live25 sessions. Attend 4 per calendar month!


Each session has a duration of 25 minutes. Use these sessions as an opportunity for additional practice between your weekly group classes. If you need extra help with understanding English verb tenses or how to use intonation in a sentence, Live25 sessions offer you the opportunity to advance your knowledge.


  • Online exercises. Study in your own time and at your own pace!


Online exercises are an excellent way to gain knowledge of the topic prior to engaging in class discussion. You will be prepared in advance to ask questions and your teacher will have additional time in class to focus on the more challenging material. If you prefer, you can also complete the online exercises after your class and this will help you consolidate your learnings. 

Our teachers

All our teachers are highly qualified British Council English teaching professionals. Our teachers are experienced in working with students from many different countries and are online teaching specialists. Teacher training takes place regularly and teaching quality is monitored and evaluated by a team of specialists to ensure we deliver the best learning experience possible.

If you prefer a certain teacher, you can choose to only book classes with them.

However, we believe it is pedagogically very valuable to have different teachers who have different pronunciations and speak different dialects of English. This exposure to different accents is essential in a world where English is spoken by millions of people from different countries, and we think this is the best way for our students to be better prepared to deal with real-life situations.

About our English for Work online classes

What are the class timings for English for Work?

With English for Work, students create their own timetable depending on their personal preferences- you decide when you study!

Each week you will be able to book 1 distinct group class, at a timing of your choice. When you log in for the first time, you will be asked to select your time zone and your preferred time format (12-hour clock or 24-hour clock). All the class times will be shown according to your selected local time.

To view the available class times and our course content, you can create a free English Online explorer account and see if our course is the right choice for you: Set up your free account today and get started.

How many classes can I take with my English for Work course?

The number of classes you can take during your course depends on the package you choose when you register.

You can choose between registering for 6, 12 or 18 live classes - the more classes you buy, the greater the discount you get!

All packages offer you access to the same content and online classes. With every package you can book:

  • 1 group class on a specific topic per week
  • 4 grammar or pronunciation-focused Live25 webinars per month

  • To complete a level, you must attend all the 18 group classes available at that level.

    Click here to browse our available packages.

    English for Work – What are class credits?

    When you buy an English for Work package, you will automatically receive a set of class credits. Every time you book a class you will use 1 of your class credits.

    You can use your credits to book 1 class per week. The class can be booked as far in the future as you want, however, please note the following:

    • If you cancel a booking less than 24 hours before your class, the credit will be lost;
    • If you book but do not attend your class, the credit will be lost;
    • If you cancel a booking after your credit has expired, the credit will be lost.

    English for Work – What is the validity of my class credits?

    You will receive immediate access to your course once you complete the payment. The validity of your class credits depends on the package you have purchased:

    •   6 class credits are valid for 6 weeks
    • 12 class credits are valid for 12 weeks
    • 18 class credits are valid for 18 weeks

    You are responsible for booking your classes before the expiry date of the course. Any credits not used before the expiry date will be lost and cannot be refunded.

    English for Work – How long does it take to complete a level?

    To complete a level, you must attend the 18 group live classes available at your level and then request a level change to Customer Support.

    If you feel you need to change your level for any reason, please contact our Customer Support team immediately after your first group class and we will move you to the right level.

    English for Work – Will I get a certificate?

    You will have access to platform-generated certificates which include the total number of hours you studied with us and your CEFR (Common European Framework of Reference for Languages) level. These certificates are updated in real-time after every class you attend, and they can be downloaded at any time directly from your English for Work account. There is no final examination necessary to obtain your certificate.

    Our certificates bear the British Council logo and attest to your hard work as our student. You can share your certificate on your LinkedIn page or download it to your device for personal use.

    In addition to this, you can also earn badges on our platform. To earn a badge you must attend at least 4 out of 6 classes belonging to the same theme and complete at least 67% of the online exercises related to that same theme. 

    You can download your badge or share it with your network via LinkedIn, Whatsapp, Facebook or Twitter. Badges are a great way to track your progress and to collect milestones on your English learning journey!

    How to join English for Work

    How do I register and pay for the English for Work course?

    Getting started with our English for Work course is easy. Use our secure online payment platform to select your preferred course option and create your account. You can register for 6, 12 or 18 class group live classes. The more classes you buy, the greater the discount you get.


    Online payment is enabled through Stripe.* Most credit cards are accepted and you can also use Google Pay (for Android devices) or Apple Pay (for iPhone, Apple Watch, iPad, and Mac). Other options are available in selected markets.


    Your payment will be charged in local currency or in USD (the exact price and currency will be displayed once you have selected your country of residence during the registration process). 


    *Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe uses best-in-class security tools and practices to maintain a high level of security.

    Can my employer pay for classes?

    Yes, you can pay for English Online using an employer’s bank card, however please remember that your English Online student account must include your personal contact information (full name and email address).

     After each payment, you will be able to download a receipt directly from your English Online student account. This receipt can be edited to include your personal information or your company’s information (such as name, address and tax number), and will be available immediately after every successful payment.

    Can I explore English for Work for free?

    If you want to explore our platform before choosing your package, you can create a free English for Work account. You will not be able to book any classes, but you will gain access to the platform and you will be able to browse our course content and class timetables.

    When will my course start?

    You can start booking your weekly group class and Live25 sessions immediately after you register! 

    Once you have completed the payment and finished setting up your account, you will gain access to your account Home page, where you will see our class of the week (and Live25 topics). You will then be able to book your classes and start completing your online exercises..

    Please remember that students are responsible for booking their class credits before they expire - any class credits not booked on time are lost and cannot be refunded.

    You can find out more about our packages and register here: Join English for Work!

    Technical requirements for our English courses

    What technology do I need to join English Online?

    To access your student portal and attend our live online classes, you will need: 

    • a desktop/laptop computer (preferred) or a mobile device (tablet, smartphone)
    • a reliable Internet connection 
    • a headset or headphones with a built-in microphone 
    • a working webcam 

    If you want to join online classes, please also note:

    English Online classes take place using the free and secure Zoom software. Please make sure to download Zoom to your device before your class begins.  

    We recommend using Google Chrome or Mozilla Firefox to access the English Online platform as some portal features may not work as desired on other browsers. 

    Your name on Zoom must perfectly match the name connected to your English Online account, otherwise teachers reserve the right to deny you access to your live class.

    To ensure an optimal learning experience for all, our students must commit to respecting our virtual classroom rules. This means you must actively participate in your class and have your microphone and webcam turned on at all times, so that your teacher and the other students can interact with you freely, as they would in any face-to-face classroom.

    Please consult our English Online code of conduct for students before you subscribe.

    We are here to help

    Get in touch with our Customer Support Team with any questions you may have

    We are here to help

    Get in touch with our Customer Support Team with any questions you may have.

    Contact us